The Content Specialist is responsible for managing and building relationships with key stakeholder sources for the purpose of collecting information on public and private construction projects. The Content Specialist manages projects in all phases of the construction project lifecycle from planning through the post bid phase. This position involves telephone work, internet research, document management and data entry. A Content Specialist must be able to build productive relationships with industry sources. This individual must have excellent communication skills and proficiency. Construction news reporting experience strongly desired. This department is a fast-paced multi-tasked publishing environment.
Essential Duties & Responsibilities:
• Establish productive relationships with industry sources. • Create and manage data for assigned sources. • Responds to customer inquiries as needed. • Conduct telephone calls to assigned sources to obtain project information, plans and specifications and other bidding documents, as well as updating existing and developing new projects. • Create and update private and public project reports in the pre-design, design, bid and post bid stages of the construction process based on information obtained from sources, including general contractors, architects, engineers, developers, construction managers, public & private owners. • Work closely with reprographers to coordinate delivery and processing of plans, specs and addendum. • Communicate with team members on design news and new projects obtained through daily websites or other sources that automatically send bidding news to the plan room, especially if a difficult source is involved. • Create new bidding projects from plans and specifications, according to our protocol. • Maintain the quality of content within our CRM and secure news, plans and specifications according to our operating standards. • Prepare check requests for plan fees and/or deposits on plans and specifications per Content protocol • Respond to email and voice mail in a timely manner according to Content standards.
Bachelor’s degree OR 2 years of experience in a corporate environment or HS diploma and 3 years’ experience in a corporate environment.
ConstructConnect brings together general contractors, subcontractors, building product manufacturers, designers, architects, and project owners – we connect the entire construction industry. Our mission is to provide construction industry professionals with the most complete, accurate, and actionable preconstruction data empowering them to make the connections that drive higher profits and fuel greater success for their business.